|
Jurisdiction, Regulation and Legal Disclaimer
JenningsBet (Malta) Limited (Company Registration Number C42812) Licence – LGA/CL2/441/2007, Jennings Poker (Malta) Limited (Company Registration Number C43614) Licence – LGA/CL3/441/2007 and Jennings Casino (Malta) Limited (Company Registration Number C43611) Licence – LGA/CL1/441/2007 are licenced and regulated by the Lotteries and Gaming Authority (LGA) in Malta. The LGA ensures that all gambling operations adhere to some of the strictest gambling laws and anti-money laundering procedures in the world. JenningsBet takes steps to prevent customers from certain territories and states betting with us. It is the sole responsibility of the customer to check the relevant gaming laws in their state or territory.
You must be 18 years old or over to register and bet with JenningsBet.
Whilst JenningsBet has made every effort to ensure the accuracy of information on this site, the information given on the site is subject to change, often without notice.
Information is for guidance purposes only and no liability is accepted by JenningsBet for its accuracy or otherwise.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our web site. Any disputes will be settled under the laws of Malta.
Prevention of Money Laundering Regulations
Money laundering is the practice of engaging in financial transactions in order to conceal the identity, source, and/or destination of money. Anti money laundering legislation is in force around the world which acts to ensure that individuals and companies alike are protected from proceeds of illegal activity.
JenningsBet is fully aware of its responsibilities within the online betting and gaming industry to prevent money laundering.
JenningsBet will not under any circumstances tolerate money laundering in any way shape or form. JenningsBet will take immediate action if any such behaviour is suspected.
JenningsBet work alongside highly reputable online processing service providers, Payment Trust and Risk Guardian who implement a complete fraud and Anti Money Laundering management service.
In the event of suspicion being raised by either our payment providers, or a member of staff, we reserve the right to immediately suspend an account. Should suspicions be unfounded, funds will be returned immediately.
We are obliged to refer suspicious activity or suspicious transactions to the Malta Financial Intelligence Analysis Unit via the Lotteries and Gaming Authority (LGA).
Complaints
At JenningsBet we want to resolve any query you may have as quickly and fairly as possible.
JenningsBet highly recommend customers keep a printed record of all transactions undertaken with JenningsBet, such as bet confirmations and records of deposits and withdrawals. Customers should also make themselves aware of JenningsBet's rules and any subsequent changes to these rules.
On the very rare occasions when we cannot resolve a query to the customer's satisfaction we are always happy to see the matter referred to complaints@lga.org.mt
Please note that all telephone calls made to JenningsBet are recorded for security purposes.
Disputes
At JenningsBet we want to resolve any query you may have as quickly and fairly as possible.
JenningsBet highly recommend customers keep a printed record of all transactions undertaken with Jenningsbet, such as bet confirmations and records of deposits and withdrawals. Customers should also make themselves aware of JenningsBet's rules and any subsequent changes to these rules.
On the very rare occasions when we cannot resolve a query to the customer's satisfaction we are always happy to see the matter referred to complaints@lga.org.mt
Please note that all telephone calls made to JenningsBet are recorded for security purposes.
Dormant and Inactive accounts
Dormant accounts are those where the customer has not logged in or contacted our Customer Service Team for over 24 months.
We will conduct regular reviews of our database to identify dormant accounts where funds are still available for withdrawal.
Once these accounts are identified, we will attempt to contact the JenningsBet account holder via telephone, email or written communications, using the contact details registered with the account. If this fails we will continue to use method at our disposal to contact the account holder. If these efforts prove unsuccessful and contact with the customer cannot be established within six months of the date from which the account was identified as 'dormant', any outstanding bankroll in these accounts will be set aside and the account will be closed.
The bankroll will be transferred to the Lotteries and Gaming Authority in Malta (LGA) for holding.
|